Eren field notes
Guides for owners
who are busy doing the work
Practical checks for the websites, information and tools behind customer work. Use them to understand a situation before choosing a fix.
By Eren · General guides, not a diagnosis of your business.
Each guide gives you a practical check or exercise to use yourself.
Tools that don’t talk to each other
Follow one real job through your tools and count the retypes.
Can your business run without you for five days?
Record a working week and see which questions reach you.
Patch it, rebuild it, or leave it alone?
Decide what your website needs, starting from the jobs it does.
Website inquiry checklist
Follow one inquiry to the first reply before you pay for a rebuild.
Website not getting calls?
Five checks to run from your own phone.
What happens to a missed call?
Trace a missed call and agree who follows it up.
Not sure where to start?
Start with the question that’s nagging you. If it isn’t here, a free First Look is 15 minutes and one real observation, with no obligation.